FAQ Page

1. What types of phone cases does Gloxtic Inc. offer?

We offer a variety of phone cases, including:

Soft Cases: Lightweight and easy to install, providing basic protection.

Hard Cases: Durable and more resistant to impacts and drops.

Shock Cases: Professionally tested to better protect your phone from severe impacts.

2. What materials are the phone cases made of? Are they durable?

Our phone cases are made of high-quality materials such as TPU, polycarbonate, and leather to ensure durability and protective performance. Each case undergoes rigorous testing to ensure effective protection for your phone.

3. How do I clean my phone case?

We recommend washing your phone case with warm water and mild soap. Gently wipe with a soft cloth, avoiding chemical cleaners and abrasive materials to protect the pattern and texture of the case.

4. Does Gloxtic Inc. offer international shipping?

Yes, we support international shipping. Specific shipping costs and delivery times will be displayed at checkout. Please note that additional customs duties and fees may apply to certain regions.

5. Can I return or exchange my phone case if I’m not satisfied?

We offer a 30-day return and exchange service. If the product you receive has quality issues or does not match your order, please contact customer service promptly for a return or exchange.

6. Will the phone case affect wireless charging?

Most of our phone cases are designed not to affect wireless charging. When choosing a phone case that supports wireless charging, please check the product details to ensure compatibility.

7. How do I contact Gloxtic Inc. customer service?

You can contact our customer service by filling out the form on our website’s “Contact Us” page. We also offer email and telephone support; our customer service team will be happy to assist you with any questions.

If you have any further questions, please feel free to contact us! Thank you for your attention and support of Gloxtic Inc.!